Consumer advocate Clark Howard calls it customer "no service."
Recnetly, though, I've enjoyed stellar service from the following:
* Eye Gallery: Maren in Marietta and Jamie in Buckhead made sure two pairs of glasses--both frames and lenses--were rock-star right
* Buckhead Life Group: When a reservation snafu stranded us in Chops versus the desired Lobster Bar, manager on duty Jared seated and personally served in the tiled space which we had all to ourselves
* Boston Market: Within an hour, Alexy, a call center representative, responded to my online complaint about a disappointing sandwich served onboard a recent flight, expressing appreciation for the feedback and mailing out coupons for in-restaurant dining
* OXO: Jean at OXO cheerfully replaced a year-old dish scrubber that was not performing as expected
Share stories of great customer service. Reward responsive companies with your business.
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